Our commitment to privacy
CampaignIQ is designed to help organizations understand marketing performance while protecting the information entrusted to the platform. This policy explains what information we collect, why we use it, and the choices available to you.
Information we collect
We may collect account details such as your name, business email address, organization, role, and authentication information. When you use CampaignIQ, we also process campaign records, performance metrics, tracking-source data, uploaded files, audit activity, device information, and support communications.
How information is used
- Provide, secure, maintain, and improve the CampaignIQ platform.
- Authenticate users and enforce organization-level permissions.
- Generate dashboards, reports, attribution insights, and recommendations.
- Respond to support, security, billing, and demonstration requests.
- Meet legal obligations and prevent misuse of the service.
Sharing and service providers
We do not sell personal information. Information may be shared with vetted infrastructure, communications, analytics, and support providers only when needed to operate CampaignIQ. Providers are required to protect information and process it only for authorized purposes.
Retention and security
Information is retained for as long as required to provide the service, meet contractual obligations, resolve disputes, and comply with law. CampaignIQ uses role-based access, audit logging, encrypted transport, backups, and operational safeguards appropriate to the nature of the information.
Your choices
You may request access, correction, export, or deletion of eligible personal information. Organization administrators can manage workspace users and permissions. Some records may be retained when required for security, legal, or contractual reasons.
Contact
Questions about privacy can be sent to privacy@campaigniq.com. We may update this policy as the platform or applicable requirements change.