CampaignIQ support

Help Center

Answers and guidance for setting up and using your CampaignIQ workspace.

Getting started

Start by confirming your assigned business unit, role, campaign objectives, and available marketing channels. Your workspace administrator can update access when responsibilities change.

Campaigns and activities

Create a campaign to define the objective, owner, dates, and budget. Add marketing activities for each channel or execution. Keeping activity details current improves reporting context and recommendations.

Performance and reporting

Enter performance records manually or use the approved import template. Review validation feedback before confirming an import. Dashboards and reports use these records to calculate spend, revenue, conversions, and ROI.

Tracking sources

Tracking sources connect visits and scans to campaigns and activities. Use the generated URL or QR code without altering its tracking code.

Account access

Use the password-reset option on the login page if you cannot sign in. Contact your workspace administrator when your account is pending, archived, or missing a required permission.

Contact support

For assistance, send the page URL, a short description, and any visible error message to support@campaigniq.com. Do not include passwords or secret API credentials.